Terms of Service
Last updated: March 2, 2026
ShipperSpot is a transportation management system for shippers. Shippers use it as a private carrier CRM to manage loads, send digital spot quotes and load tenders, manage lanes, and track shipments without phone calls, email threads, or spreadsheets. Carriers receive and respond to spot quotes, accept load tenders, upload documents, and message shippers. Suppliers can submit pickup requests that convert into loads. ShipperSpot is a technology platform. It is not a freight broker, motor carrier, or shipping company, and it does not take possession of freight.
1. Acceptance of Terms
By accessing or using the ShipperSpot platform ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to all of these Terms, you may not access or use the Service. These Terms constitute a legally binding agreement between you (whether individually or on behalf of an entity) and ShipperSpot ("Company," "we," "us," or "our").
These Terms apply to all users of the Service, including shippers, carriers, suppliers, administrators, team members, and any other parties who access or interact with the platform.
2. Description of Service
ShipperSpot is a cloud-based freight management platform that connects shippers with carriers and suppliers. The Service provides tools for:
- Carrier vetting, onboarding, and relationship management
- Load creation, dispatching, tracking, and lifecycle management
- Digital spot quoting and lane rate management
- Warehouse and supplier management
- Pickup request coordination
- Real-time messaging between platform participants
- Analytics and reporting on freight operations
- Marketplace for carrier discovery and load tendering
ShipperSpot operates as a technology platform. We are not a freight broker, motor carrier, or shipping company. We do not take possession of freight, negotiate rates on your behalf, or assume liability for shipment outcomes. All transportation arrangements are made directly between shippers and carriers using our tools.
3. Contact
Questions about these terms: support@shipperspot.com or the support page. The privacy policy describes how account data is handled.